where to find the filter area of aquaterm furnace

Where to find the filter area of aquaterm furnace install#

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Find their products through a network of over 6,000 independent Lennox Dealers. Now based in Texas, Lennox maintains manufacturing and distribution facilities all over North America. Lennox introduced central air conditioning systems to its customers in 1952. Lennox began in 1895 as a one-man operation building and selling steel furnaces and has since transformed into one of the largest manufacturers of air conditioners in North America. Transferred me to another area which, as happens so often with most companies, they disconnected me. I called Lennox and their very nice customer service person also said the build date was a year after I moved in. System says I can’t submit because the build date is after my move in date. Couldn’t find a way to confirm or anybody to confirm so I tried to re-enter and resubmit. However, with these issues happening I decided to make sure. I think I did it a year ago because I always submit my warranties. On top of all of this, I can’t confirm if my warranty was registered. This has to be one of my worst warranty calls in my 66 years. So, here I am with my family which includes my 93 year old mother in the hottest part of the year in NC with minimal AC and sometimes no AC. I am going to have to pay $1600 out of pocket because it took them beyond the 12 months to fix it and there is a part available that could fix my problem but that appears not to be an option.

I paid another company for a second opinion who told me if they ordered the indoor coils it would have that part on it and that the Lennox warehouse had plenty of those. We will and are still waiting for a call from Consumer Affairs to resolve the matter. and it’s very bothersome seeing as we have a historic home. We do feel that Lennox is not acting in “Good Faith” and Not following California Contract laws per CSLB and contractors not following protocol Etc. My confusion is if the dealers and Lennox work together why are they not for the homeowner and having the homeowner call and fight this out? We are still looking for help here. Lennox and dealers are supposed to be on point when it comes to this you would think seeing as they have this wonderful warranty and an additional one they opt you to get through comfort shield/AIG. Even though they have a special hotline with Lennox to do so. What dealers don’t want to do for the homeowner argue with Lennox warranty department and the cost to do so to make things right for the homeowner. Not the dealers who would get compensated for the work but me the homeowner. And because Two other Lennox dealers unwilling to help as well, either to busy and or knowing how bad Lennox dealer warranty department is and how the dealer told me I have to be the one to tell Lennox what’s wrong and jump through hoops to get them to approve work. This is because of Lennox treating dealers badly we think.

Where to find the filter area of aquaterm furnace install#

Original dealer went MIA after install and we tried communicating this several times but no response to get any help, dealer makes any excuse he can not to help or says nothing needs to be done. Customer NO MORE.Īir blows less than a Foot out of vent. The new Lennox will leave you poor and upset with the worst Product I've witnessed in Home Heating and Airconditioning in my 60 years. I can only say to any potential customer, forget the OLD Lennox, as that company NO LONGER exist. I regret that I didn't do this early in August. My new solution? I ordered a NEW 'CARRIER' Aircondition/Heat Pump that will be installed this coming Tuesday. I got the standard cookie cutter answer and the biggest Run Around in my life. I then contacted Lennox myself, explained that this is the 2nd time the coil has failed, and I can't live in 'Florida' heat for 1-3 months without parts. The answer was No, even worse, they were told that it was now going to be middle of September, and if we wanted the newer part that was made of Aluminum, instead of the Copper ones that originally came with it, we would wait for that till middle of October. Normally, Lennox doesn't give them a tracking number, so they called to verify the part was shipped. Hot, Humid for 3 weeks, I reached out to dealer who has been as nice as can be, to verify that the part will indeed be here the next day. Lennox gave them an arrival date of 8/26, over 3 weeks later. System went down on Augand part was ordered by my installing dealer on 8/4/22. I live in Florida, and life is unbearable without AC during the summer. Yep, part is still under warranty, but not labor and freon. Now, 2 years later, the Coil again goes out.